Americas
Telephone
Mike Hinz
+1 832 225 1293

Europe
Telephone
Doug Stevenson
+44 (0)1224 355290

Engineers with Tools Services

If your company policy is to buy services, YR20 offers our unique “engineer-with-tools” service where you get the benefit of our PCAP-Probe technology and our engineering expertise based on a simple day rate. In other words, you pay only when you need us.

Using our unique combination of engineers with tools, we offer the following service options all based around our PCAP-Probe technology:

• Application optimization – If your application is the root cause of the problem, we can work with you to identify how the application uses the network and identify changes that could be made to improve performance.
• Fault analysis, root cause analysis and bottleneck identification at all levels from transmission to application.
• Incident and crisis management – If you have performance or reliability problems impacting your critical applications and communications, we have the experts and tools that can help
• Network optimization to support critical business processes.
• Long-term collection and analysis of KPI metrics.
• Long-term monitoring – If your telecommunications and networks require long-term monitoring for traffic engineering and business-decision support, we have the experts and tools that can help at a low cost.
• Systems architecture and integration.
• Pre-deployment feasibility and usability – If you need to manage the risk of new application deployments, we have the experts and tools that can answer questions fast
• Deployment testing and commissioning – If you need to know if a system is working and you’re getting what you’re paying for, we have the experts and tools you can trust

Our tools are simple to use and can be sent directly to your global location without sending a technician.

YR20 works strictly by objective methods, based on sound science and engineering. It never deals in speculation or opinion. Our methods depend on careful observation combined with tools and techniques that gather hard data for analysis. The reports generated are clear, concise and to the point with fact-based recommendations.